by Dave Galligher | May 22, 2025 | Salesforce
AgentForce vs. Einstein marks a major evolution in Salesforce’s approach to AI. Introduced in 2023, AgentForce represents a shift from predictive insights to autonomous action — designed not just to analyze data, but to act on it. While Einstein AI has long provided...
by Dave Galligher | Apr 18, 2025 | Salesforce
As Salesforce continues to evolve, deciding between Apex vs Flow in Salesforce is more important than ever. Flow is now powerful enough to handle most business automation, but Apex remains essential when complexity, performance, or control is required. This guide...
by Dave Galligher | Apr 1, 2022 | Salesforce
If you’ve been in business for any period, you will quickly realize that duplicate records can happen in any CRM product. Unfortunately, Salesforce is not unique in this problem. There are many ways that duplicates find their way into your data system. For...
