What sets your chatbot services apart?

Our chatbots are custom-built to align with your business goals, offering seamless integration, 24/7 customer engagement, and insightful analytics to optimize interactions and drive growth.

What’s the process for customizing a chatbot to my specific industry needs?

We begin with a consultation to understand your business and customer engagement goals. From there, we design a chatbot strategy that integrates seamlessly with your operations, providing training as needed.

Can I manage the chatbot myself?

The initial setup and customization are handled by our team. For ongoing changes or updates, we provide dedicated support to ensure the chatbot continues to meet your evolving needs.

How customizable is the chat bot?

Our chatbot offers extensive customization options to align with your brand identity. You can personalize it with a specific name and integrate your logo, prominently displayed within the chat interface. The color scheme can be tailored to match your company’s branding, enhancing the visual harmony on your site. Beyond aesthetics, the chatbot can adopt a unique conversational style, formal, friendly, or playful, to resonate with your audience’s preferences. Technically, it boasts robust integration capabilities, seamlessly connecting with major platforms via APIs, Zapier, and Google Sheets, ensuring a flexible and comprehensive service experience.

How does your billing work for chatbot services?

We now offer a simplified pricing model with our Strategic Growth Plan, priced at $47 per month. This plan allows for UNLIMITED interactions each month, suitable for most business needs. For new customers, a one-time setup fee of $450 is required to tailor the chatbot to your business, including initial custom configurations and integrations.

Annual billing is available at a reduced rate, equivalent to paying for 10 months, providing two months free and enhancing the value.

Payments can be securely made online to Intrinsic Data Solutions, Inc. through Stripe or PayPal. Your billing cycle begins when the chatbot integration code is provided, and prompt payment ensures continuous, uninterrupted service.

For detailed inquiries or specific payment arrangements, our customer support team is readily available to assist you.

What additional services do you offer?

Alongside our expertise in chatbot solutions, we offer specialized services in Local SEO, WordPress Development and Support, Salesforce Administration and Development, and comprehensive Data Management. These services are designed to augment your digital presence and operational efficiency. As certified Salesforce Admin and Developer professionals, we’re equipped to deliver high-quality Salesforce solutions. While our focus remains on chatbot technology, we understand the diverse needs of businesses. If there’s a service you require outside our scope, we’re happy to refer you to trusted partners in our network.

Can the chatbot handle complex customer inquiries, or is it primarily used for basic interactions?

The chatbot’s capabilities vary widely, tailored to the complexity of tasks it’s assigned. From offering straightforward selections and predefined responses to engaging in more nuanced conversations with free-text input powered by AI, it covers a broad spectrum. The chatbot can also enrich interactions with multimedia elements like videos, graphics, and images and include actionable links. What’s more, it seamlessly integrates with various software platforms, ensuring compatibility with your existing systems. For any particular requirements or queries, our team is ready to provide support and insights.

Can I cancel my subscription at any time?

Yes, subscriptions can be canceled at any time. While refunds are not available, your service will continue until the end of your billing period.

Do you offer support for integrating chatbot data with my existing CRM?

Yes, we offer integration support for connecting your chatbot with your existing CRM system as part of the Strategic Growth Plan. We can facilitate integration through platforms like Zapier, Pabbly, or Google Sheets, aiming to streamline your customer interaction management. This service ensures seamless data transfer and enhances your customer service efficiency.

The initial setup fee for new customers covers basic integration. Should you require more advanced or custom integration, it can be provided at an additional cost of $85 per hour, reflecting the variable complexity and effort involved.

How is pricing for additional services, like CRM integration, determined?

Pricing for additional services beyond the initial chatbot setup, such as integration with CRM systems, Zapier, or Pabbly, is based on an hourly rate of $85. The complexity and specific requirements of each integration can vary, making it challenging to estimate a precise duration without understanding the specific needs. We recommend a consultation to discuss your requirements, which will allow us to provide a more accurate estimate.

How can I get started or learn more about your services?

For more information or to begin the onboarding process, please fill out our contact form or schedule a 20-minute consultation call directly through our website.

Can you automate ManyChat integration with Facebook?

Absolutely! We offer specialized services for automating your ManyChat integration with Facebook, ensuring your chatbot efficiently handles customer interactions on this platform. This advanced service is available for $300 per month, providing a comprehensive solution for businesses looking to enhance their customer engagement and streamline communication through Facebook. This plan is ideal for those who wish to leverage the full potential of ManyChat’s features for their Facebook page.